Refund policy

Terms & Conditions – StyleNest by Shalini

At StyleNest by Shalini, we strive to provide high-quality products and a smooth shopping experience. By placing an order with us, you agree to the following terms and conditions:

Return & Refund Policy

  • All sales are final.

  • No Return and No Refund will be accepted under any circumstances.

Exchange Policy

Online Orders

  • A one-time exchange is allowed only for:

    • Size-related issues, or

    • Genuine manufacturing defects.

  • Exchange requests must be raised within 48 hours of delivery.

  • An unboxing video is mandatory for claims related to damaged, defective, or incorrect products.

  • Products must be:

    • Unused

    • Unwashed

    • In original condition

    • With all original tags and packaging intact

  • Exchange requests are subject to product quality inspection and stock availability.

  • Customers are responsible for all courier/shipping charges related to exchanges.

Offline Store Purchases

  • No exchange is available for products purchased from our physical store.

  • Customers are requested to carefully inspect products before completing the purchase.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Sale or discounted products

  • Customized or altered products

  • Pre-booked or special-order items

Product Appearance

  • Slight variations in color, texture, or appearance due to lighting, photography, or screen settings are normal and shall not be considered defects.

Final Authority

  • StyleNest by Shalini reserves the right to accept or reject any exchange request after verification.

  • The final decision regarding exchanges, eligibility, and policy interpretation rests solely with StyleNest by Shalini.

For any assistance, please contact our customer support team within the specified timeline.