Refund policy
Terms & Conditions – StyleNest by Shalini
At StyleNest by Shalini, we strive to provide high-quality products and a smooth shopping experience. By placing an order with us, you agree to the following terms and conditions:
Return & Refund Policy
-
All sales are final.
-
No Return and No Refund will be accepted under any circumstances.
Exchange Policy
Online Orders
-
A one-time exchange is allowed only for:
-
Size-related issues, or
-
Genuine manufacturing defects.
-
-
Exchange requests must be raised within 48 hours of delivery.
-
An unboxing video is mandatory for claims related to damaged, defective, or incorrect products.
-
Products must be:
-
Unused
-
Unwashed
-
In original condition
-
With all original tags and packaging intact
-
-
Exchange requests are subject to product quality inspection and stock availability.
-
Customers are responsible for all courier/shipping charges related to exchanges.
Offline Store Purchases
-
No exchange is available for products purchased from our physical store.
-
Customers are requested to carefully inspect products before completing the purchase.
Non-Exchangeable Items
The following items are not eligible for exchange:
-
Sale or discounted products
-
Customized or altered products
-
Pre-booked or special-order items
Product Appearance
-
Slight variations in color, texture, or appearance due to lighting, photography, or screen settings are normal and shall not be considered defects.
Final Authority
-
StyleNest by Shalini reserves the right to accept or reject any exchange request after verification.
-
The final decision regarding exchanges, eligibility, and policy interpretation rests solely with StyleNest by Shalini.
For any assistance, please contact our customer support team within the specified timeline.